At AI Professional Headshot Generator, we are committed to providing the best possible experience for our users.
We understand that circumstances may change and you might need to request a refund. Please read this refund policy carefully before making a purchase.
Refund Eligibility
Refund requests apply only to subscription plans and must be submitted within 3 days of purchase.
For one-time credit purchases, we are unable to process any refund requests.
If you have used more than 50 subscription credits, you will not be eligible for a refund regardless of when the purchase was made.
How to Request a Refund
If you are eligible for a refund and would like to apply for a refund of subscription credits, please follow these steps.
- Contact our support team at [email protected].
- Provide your account information, order number, purchase date, and reason for the refund request.
- Submit the refund request within 3 days of purchase.
One-Time Credit Purchases
We are unable to process refund requests for one-time credit purchases. Please review the selected credit package carefully before completing payment.
Refund Processing
Once we receive your refund request, we will review it and notify you of the result as soon as possible.
If your request is approved, we will issue the refund through your original method of payment.
The refund amount may be subject to a processing fee of up to six percent (6%) of the original payment amount, and one-time credit purchases are non-refundable.
Questions About Fees
If you have questions about applicable fees or need more detailed information, please contact our customer service team at [email protected].
Policy Changes
We reserve the right to update this refund policy at any time. Changes will be reflected on this page, and we recommend reviewing this page regularly.